What We Collect and Why We Keep It
We collect the information you give us when you register — your name, contact details, and preferred payment method — alongside transaction records generated when you deposit via Touch 'n Go eWallet, Boost, or GrabPay. Session data such as your device type, browser, and IP address
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is logged automatically to detect unusual login attempts and protect your account. We also retain enough transaction history to verify withdrawals and respond to account queries. Payment reference numbers tied to DuitNow or FPX transfers are stored for reconciliation purposes and are not shared with advertising
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networks. We do not collect more than what is needed to run your account, verify your identity where required by local law, and process payouts. Your data is processed only in ways that are permitted where local law applies. If you are accessing this platform from
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a region where applicable law limits data processing, those legal limits take precedence. We review the categories of data we hold periodically and delete records that are no longer required for account operations or legal compliance.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.